Sky TV Remote
Reconsidering the Sky TV remote for a universal design.
Once based on a thoughtful design, Sky has added too many features over the years and forced bold change instead of subtle innovation.
A pleasant tactile experience is what makes a product desirable. The material provides feedback and affords the use. Most positive associations with the product come from touch: robustness, comfort and quality. Why do we ignore the capacity of our ten fingers and reduce most interactions to touching perfect slabs of glass?
In 1998 Sky hired Frazer Designers. Their brief was to “create the most user friendly and ergonomic remote control ever designed”. Over time, more features were added but new generations always built on the original design. In 2016, Sky introduced a new, minimal remote, which rejects everything the users learnt over two decades.
a menu is the default homepage for advanced users and less frequent functions could be hidden
— busayawan lam, expert user